Blue Easy Privacy Policy

About the Company

Opportunity Solutions LTDA is the company responsible for the development, operation, and maintenance of the Blue Easy platform. We are a technology company specialized in home automation and IoT solutions, committed to protecting the privacy and security of our users' data.

Company Information:

• Corporate Name: Opportunity Solutions LTDA
• Product: Blue Easy - Home Automation Platform
• Address: Rua Maria Andrade Moreira, nº 20 - Bloco 10, Bairro Família Andrade, Santa Rita do Sapucaí - MG, CEP: 37538-052, Brazil
• E-mail: techmaster@blueeasy.com.br

Summary

This privacy policy document applies to personal information processed by the Blue Easy platform, developed and operated by Opportunity Solutions LTDA, encompassing applications, websites, servers, and other instruments offered by the brand. With the objective of facilitating understanding of how we collect, use, and share your personal data, and to help you exercise your rights, this privacy policy has been developed by Opportunity Solutions LTDA.

Personal Information Collected

The categories of personal data we collect depend on how you interact with our services.

Information Provided to Services

• Account details: Name, CPF, email address, and password (encrypted).
• Contact with us: Information provided during contact.
• Surveys: Data related to non-mandatory surveys.
• Fairs and Events: Various data collected at public events.

Automatically Collected Data

• Product status: Current product status, IP address, MAC, unique identifiers, and location.
• Usage statistics: Usage time for each functionality and number of activations.

How We Use Information

We use your personal information in various ways, including:

• To provide services, products, or necessary information
• For administrative purposes
• Marketing of our products and services
• Consent for other clearly disclosed purposes

Disclosing Your Information to Third Parties

We may share your personal information with the following categories of third parties:

• Service providers
• Blue Easy distributors and affiliates
• Third-party financing providers
• Advertising partners

International Transfer

All information processed by us may be transferred, processed, and stored anywhere in the world, including countries whose data protection laws are different from the laws of the country where the user resides.

User Choices

Users may choose to exclude certain uses of their personal information, including:

• Email communications
• Cookies and interest-based advertising

Your Privacy Rights

According to applicable law, users have the right to:

• Request confirmation if we are processing your personal information
• Obtain access or a copy of your personal information
• Receive an electronic copy of the personal information provided
• Object to or restrict our use of your personal information
• Seek correction or alteration of inaccurate personal information
• Withdraw your consent
• Request deletion of your personal information

Data Retention

We store the personal information we receive while the user uses our services or as necessary to fulfill the purpose(s) for which it was collected, provide our services, resolve disputes, establish legal defenses, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

Information Security

Opportunity Solutions LTDA treats user information care as the highest priority, applying appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We implement encryption, access controls, and continuous monitoring. Unfortunately, no system is 100% secure, and we cannot guarantee complete confidentiality of information provided through criminal data theft actions.

Third-Party Services

Services may contain links to third-party services. These third-party services are not controlled by Opportunity Solutions LTDA or the Blue Easy platform, and we strongly recommend reading the privacy policies applied to these services if they are used.

Children's Information

Services are not directed to children under 13 years of age (or other ages as local laws apply). If you become aware that a child has provided information without your consent, please contact us.

Changes to Privacy Policy

Opportunity Solutions LTDA, developer of the Blue Easy platform, reserves the right to review and change this policy over time. In case changes occur, all service users will be promptly notified as provided by law.

Contact Us

If you still have any questions about our policy, practices, or if you want to send us a request exercising your rights as contained in this policy, contact us at: